Personal Firewalls




What is a "Firewall"?

If you have been using the Internet for any length of time, and especially if you work at a larger company and browse the Web while you are at work, you have probably heard the term firewall used. For example, you often hear people in companies say things like, "I can't use that site because they won't let it through the firewall."

If you have a fast Internet connection into your home (either a DSL connection or a cable modem), you may have found yourself hearing about firewalls for your home network as well. It turns out that a small home network has many of the same security issues that a large corporate network does. You can use a firewall to protect your home network and family from offensive Web sites and potential hackers.

Basically, a firewall is a barrier to keep destructive forces away from your property. In fact, that's why its called a firewall. Its job is similar to a physical firewall that keeps a fire from spreading from one area to the next.

How do I Disable my Firewall so I can use My Virtual Manager?

Listed below are some of the most common firewalls with instructions on how to turn them off. Firewalls that are not listed should follow similar procedures. When you are not using Management Solutions you can use the same procedure to turn the firewall back on.

Personal Firewalls:

Personal firewall programs such as Norton Personal Firewall Zone Alarm Pro, and Kerio Personal Firewall can prevent certain JavaScript's from running and also include pop-up blockers. See the user manual for information on how to configure these programs to run with Management Solutions. We have found it is often simpler to temporarily disable these programs while using My Virtual Manager.

Norton Personal Firewall

  1.  Click on the Norton Personal Firewall icon in the System Tray of your computer.  
2.  In the menu that appears select "Norton Personal Firewall"  

3.   Click on "Security" and then click "Turn Off".
4.   You should see that the "Personal Firewall" and "Ad Blocking" are "Disabled".


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Windows Firewall (applies to users who have Windows XP Service Pack 2 ONLY.)

1. Click on Start and then Control Panel.

2. You will have one of two control panels. Click on the Security Center icon.

3. Click on the Windows Firewall icon beneath the status updates.

4. Click Off (not recommended) and then click OK.
* NOTE: To turn it back on at a later date, go through these same steps except click On (recommended). When turning the Firewall back on, you can stop at this step, there is no need to continue.

5. After turning off the Windows Firewall, you will get the following error. This error will continue to pop up in the system tray until you tell Windows that you realize the Firewall is turned off. To do this, continue to Step 6.

6. Click on the balloon, or on the red shield in the system tray, and you will get the screen below. Click on the Recommendations... button.

7. Place a check in the "I have a firewall solution that I'll monitor myself" box. This will stop Windows from popping up alerts that you are at risk. Click OK.

8. After you click OK, you will get the following screen. This screen is saying that Windows will not monitor your firewall settings. Just close the window, and you are done.


Zone Alarm

  1. Right click the Zone Alarm icon in the system tray to bring up the Administration Console.
  2. Select the Privacy tab and adjust the Ad Blocking slider to "Off".
  3. Check that the "Mobile Code Control" is set to "Off".

Kerio Personal Firewall

  1. Right click the Kerio Personal Firewall icon in the system tray and select the Configuration utility.
  2. Select the Web tab and un-check the "Block Pop-up and pop-under windows" option.
  3. Check that the "Web Content " options are also un-checked.



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INVISUS Firewall

  1. Right click the Firewall Shield in the System Tray (by the time)
  2. Choose Administration
  3. Uncheck the Firewall Enabled box
  4. Click Apply, then OK

Network Firewalls in an Office or Computer Lab:

If you are accessing Management Solutions in an office or computer lab you may not have access to change these settings and will need a network administrator to give you access.




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