What is a "Firewall"?
If you have been using the Internet for any length of time, and especially
if you work at a larger company and browse the Web while you are at work, you
have probably heard the term firewall used. For example, you often hear people
in companies say things like, "I can't use that site because they won't
let it through the firewall."
If you have a fast Internet connection into your home (either a DSL connection
or a cable modem), you may have found yourself hearing about firewalls for
your home network as well. It turns out that a small home network has many
of the same security issues that a large corporate network does. You can use
a firewall to protect your home network and family from offensive Web sites
and potential hackers.
Basically, a firewall is a barrier to keep destructive forces away from
your property. In fact, that's why its called a firewall. Its job is similar
to a physical firewall that keeps a fire from spreading from one area to the
How do I Disable my Firewall so I can use My Virtual
Listed below are some of the most common firewalls with instructions on
how to turn them off. Firewalls that are not listed should follow similar procedures.
When you are not using Management Solutions you can use the same procedure to
turn the firewall back on.
Personal firewall programs such as Norton Personal Firewall Zone Alarm Pro,
also include pop-up blockers. See the user manual for information on how to
configure these programs to run with Management Solutions. We have found it is
often simpler to temporarily disable these programs while using My Virtual
Norton Personal Firewall
1. Click on the Norton Personal Firewall icon in the System Tray of
2. In the menu that appears select "Norton
3. Click on "Security" and then click "Turn
4. You should see that the "Personal Firewall" and "Ad Blocking" are "Disabled".
To the top
Firewall (applies to users who have Windows XP Service Pack 2 ONLY.)
1. Click on Start and then Control Panel.
2. You will have one of two control panels.
Click on the Security Center icon.
3. Click on the Windows Firewall icon beneath the status
4. Click Off (not recommended) and then click OK.
* NOTE: To turn it back on at a later date, go through
these same steps except click On (recommended). When turning
the Firewall back on, you can stop at this step, there
is no need to continue.
5. After turning off the Windows Firewall, you will get
the following error. This error will continue to pop
up in the system tray until you tell Windows that you
realize the Firewall is turned off. To do this, continue
to Step 6.
6. Click on the balloon, or on the red shield in the system
tray, and you will get the screen below. Click on the Recommendations...
7. Place a check in the "I have a firewall solution
that I'll monitor myself" box. This will stop Windows
from popping up alerts that you are at risk. Click OK.
8. After you click OK, you will get the following screen.
This screen is saying that Windows will not monitor your
firewall settings. Just close the window, and you are done.
- Right click the Zone Alarm icon in the system tray to bring up the
- Select the Privacy tab and adjust the Ad Blocking
slider to "Off".
- Check that the "Mobile Code Control" is set to "Off".
Kerio Personal Firewall
- Right click the Kerio Personal Firewall icon in the system tray and
select the Configuration utility.
- Select the Web tab and un-check the "Block Pop-up
and pop-under windows" option.
- Check that the "Web Content " options are also un-checked.
To the top
Right click the Firewall Shield in the
System Tray (by the time)
Uncheck the Firewall Enabled box
Click Apply, then OK
Network Firewalls in an Office
or Computer Lab:
If you are accessing Management Solutions in an office or computer
lab you may not have access to change these settings and will need a network
administrator to give you access.